We're happy to announce that the webcast is now able to viewed on-demand.
Just fill out the registration form below and the sessions will be sent to you via the email provided.
Enjoy the webcast!
Day 1
Research Revealed: Contact Center Trends You Can’t Afford To Ignore
Speaker: Brian Cantor, Principal Analyst, CCW Digital
Implementing Strategic Digital Transformation Into Your Brand
Speaker: Jeff Lienhart, President, Adidas Golf
Executive Roundtable: 5 Untapped Contact Center Technology Opportunities
Speakers: Brian Cantor, Principal Analyst, CCW Digital and Guido Appenzeller, Chief Product Officer, Yubico
Is your Contact Center truly Customer-Centric?
Speaker:Fabrice Della Mea, Director, Product Marketing - Customer Engagement, RingCentral
2:30 PM: 5 Ways to Make Customer Centricity Your Technology Standard
Speaker: Speaker: Marinela Kutic, Director of Products, Infobip
Day 2
How To Turn Digital Speed Into A Competitive Advantage
Speaker: Colin Crowley, VP of Customer Experience, Freshly Inc.
State of Contact Center Technology: Trends & Opportunities You Need To Know
Steve Bell, Director of Product Marketing, Talkdesk
5 Tactics to Increase Your Customer Engagement This Year
Speaker: Nicole Lawler, Sr. Product Marketing Manager, LogMeIn
Chatbots and Conversational AI: Transforming Contact Center Efficiency
Speaker: Derek Roberti, Cognigy
The Omnichannel Experience of Today and Tomorrow
Speaker: Randy Carter, Product Marketing Director, Product and Solution, Genesys
Please fill out the below form to gain access to the sessions: